Privacy Policy.
PrivacyPolicy.
Introduction
Welcome to TrueMatch TT. Your privacy is of utmost importance to us.
This Privacy Policy outlines how TrueMatch TT (referred to as “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our dating website and related services (collectively, the “Services”). By using our Services, you consent to the collection and use of your personal information as described in this policy. If you do not agree with the practices described in this policy, please do not use our Services.
1. Information We Collect
We collect various types of information to provide and improve our Services.
a. Information You Provide to Us:
Account Registration: When you create an account, you provide us with personal information, including your name, email address, phone number, gender, date of birth, and a password.
Profile Information: To create a detailed profile, you may choose to provide additional information, such as your interests, hobbies, photos, videos, height, occupation, education, religious beliefs, and a personal bio.
Communications: We collect information you provide when you communicate with us, such as through customer support inquiries or feedback forms. We also collect the content of your communications with other users on our platform.
Purchase Information: If you make a purchase (e.g., a premium subscription), we collect payment information, such as your credit card details or other payment method information. This data is handled by a third-party payment processor and is not stored on our servers.
b. Information Collected Automatically:
Usage Data: We collect information about your interactions with our Services, such as the pages you visit, the features you use, the time and duration of your activity, and your search queries.
Device Information: We collect information from and about the devices you use to access our Services, including IP address, device type, operating system, browser type, and mobile network information.
Location Information: With your consent, we may collect precise location data from your device to provide location-based services (e.g., showing you nearby users). You can disable location tracking at any time through your device settings.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, improve our Services, and remember your preferences. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Manage the Services: This includes creating and managing your account, personalizing your profile, matching you with other users, and enabling communication between users.
To Improve and Develop the Services: We use data to analyze usage patterns, troubleshoot technical issues, conduct research, and develop new features and services.
To Communicate with You: We use your information to send you updates, service-related announcements, promotional materials (with your consent), and to respond to your inquiries.
For Security and Safety: We use your information to detect and prevent fraud, spam, and other harmful activities. This includes verifying user identities and enforcing our Terms of Service.
To Personalize Your Experience: We use your profile information and usage data to suggest matches, content, and features that are most relevant to you.
For Legal Compliance: We may use your information to comply with legal obligations, enforce our rights, and resolve disputes.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Other Users: The information you include in your profile (e.g., your photos, bio, interests) will be visible to other users of the Services. Your username may also be visible.
With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as hosting, data analysis, payment processing, customer support, and marketing. These providers are obligated to protect your information and use it only for the purposes for which we have engaged them.
For Legal and Safety Reasons: We may disclose your information if we believe it is necessary to:
Comply with a legal request, court order, or other legal process.
Enforce our Terms of Service or other agreements.
Protect the rights, property, or safety of TrueMatch TT, our users, or the public.
Investigate and address fraud, security breaches, or other illegal activities.
In the Event of a Business Transaction: If TrueMatch TT is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control.
With Your Consent: We may share your information for any other purpose with your explicit consent.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption: We use encryption (SSL/TLS) to protect data transmitted between your browser and our servers.
Access Control: Access to your personal information is restricted to authorized employees and contractors who have a legitimate business need to access it.
Regular Security Audits: We regularly review and update our security practices to ensure the highest level of protection.
However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Correction: You can review and update your profile information at any time by logging into your account.
Account Deletion: You can delete your account at any time. When you delete your account, your profile will be removed from the Services, and your data will be permanently deleted, though some information may be retained for a limited time for legal or administrative purposes.
Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in those emails.
Cookies: You can manage or disable cookies through your browser settings, though doing so may affect the functionality of our Services.
Location Information: You can withdraw your consent to our collection of precise location data through your device settings.
6. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe that we may have information from or about a child under 18, please contact us at info@truematchtt.com.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the “Effective Date” within this policy. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- TrueMatch TT
Email: info@truematchtt.com
Phone: +1 868 270-8514
Address: 10 Jerningham Junction Road, Charlieville, Chaguanas, Trinidad & Tobago
Effective Date: September 10, 2025
